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General sales conditions
Payment Methods:

I accept Credit card payments through paypal and COD (Cash on delivery). Personal checks are not accepted.

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Order Information:

The shipping cost is calculated for Canada only.

*Outside this countrie, please contact me for additional shipping costs.

Free shipping on purchase of 175$ or more. *This offer is valid for Canadian residents only.

NOTE: Free gift in Section FREE WITH YOUR PURCHASE will not be added to your order if you do not add to your shopping cart.

No taxes will be added to your invoice.

Int'l customers: I am not responsible for any custom taxes that your country may charge.

For Cash on Delivery (COD):

Please fill in the ORDER FORM. Upon confirmation of your order, I will send you a detailed invoice by email. You must pay in cash upon receipt of your package (available for Canada only). Additional charge of 10.00$ will be added for this option.

The free shipping is not valid if you choose this option.

NOTE: Orders under 100.00$ can not be sent COD (cash on delivery).

Canada shipping:

I ship in one to five business day after receipt of payment. All items are shipped using Canada Post (insurance included). Delivery time is 2-6 business days for Canada. When the package is sent, I will send you a tracking number so you can track the package on the website of Canada Post (http://www.postescanada.ca).

Please note: All orders are shipped, no local pickup is available at this moment.

Return Policy for Canada:

Customer satisfaction is very important for me. If for any reason you are not fully satisfied please contact me as to the reason for return. After approval, returns are accepted up to 7 days from purchase. Refunds may be given up to the purchase price only. The shipping costs are not refundable. Customer is responsible for return shipping costs. Simply place the item and original paperwork securely in the original package.

No refund will be made before the package is received and meets the requirements. Please allow up to 15 business days to process your return. Please allow two billing periods before your refund to appear on your statement of credit card.

FINAL SALE
No returns will be accepted on final sales.

Please note: Buyers remorse, Items that have been used, which is not in its original packaging (with shipping box and certificate) or are soiled cannot be returned.

International Shipping:

For International orders we accept Paypal only (NO CHECKS, NO Cash on delivery). Please email at [email protected] for additional shipping cost.

I am not responsible for any custom taxes that your country may charge. The customer is responsible for all taxes and duty, which may be collected upon delivery. For more information on what to expect when boxes arrive in your country, please contact your local customs office.

Canada Postal Service International Air Small Packets, does not offer tracking number, or insurance. If lost or damage, there is no tracking information. If you wish to use this type of mailing service it is at your own risk. I can not refund or credit a non-received order if you choose this service.

I cannot determine delivery times of international shipments. Please also understand that your item may be delayed or held in customs, so shipping times may be longer than expected.  

Return Policies for International:

Items sent internationally will be returned by USPS service that insures risks of loss and damage. Refunds may be given up to the purchase price only. The shipping costs are not refundable.

The customer must pay all shipping and handling upon return of the parcel, customs fees and taxes on returned items.

Tips to avoid duplication of taxes and customs duties on returned merchandise

To avoid duplication of taxes and duties on the goods returned to Canada and from abroad, please write "returned goods" and "no commercial value" on your packing slip - Customs Declaration. Please include a copy of the original packing slip on the outside of the original package. On the delivery slip, please circle the product or products that you return and adjust the total amount of delivery to show the value of the product or products. Please check with the carrier for any other condition.

I must receive the merchandise within 15 days of sending. Shipping and handling upon return as well as duties and /or taxes for orders shipped abroad are the responsibility of the customer and will not be reimbursed by Bebepourlavie.

No refund will be made before the package is received and meets the requirements. Please allow up to 15 business days to process your return. Please allow two billing periods before your refund to appear on your statement of credit card.

FINAL SALE
No returns will be accepted on final sales.

Please note: Buyers remorse, Items that have been used, which is not in its original packaging (with shipping box and certificate) or are soiled cannot be returned.